Customer Photos & Videos

3.0

Rated 3 out of 5 stars

2 Customer Reviews

Customers Say

Customers appreciate this compact and quiet ice machine for its ease of use and cleaning. It's well-suited for small to large office spaces, offering crushed ice similar to that found in restaurants. While some report initial setup issues like loose parts, overall satisfaction is noted. Opinions on build quality and functionality vary among users.

  • screws
  • clinch
  • cross
  • ice
  • nuts
  • threaded
  • dispenser
  • half
  • internal
  • machine

This AI-generated summary was created from real customer reviews

Showing 2 of 2 reviews
Review by

Sean M.

Posted on 05/30/2024

Verified Purchase

Rated 1 out of 5 stars
Type:
Push-Button
Capacity:
12 lb.

Very poor build quality. left over parts inside the machine. Multiple leaking internal fittings mostly because they were only finger tight. The clinch nuts, where used were poorly installed and turned when the screw was inserted. Half of the sheet metal screws were stripped and needed to be replaced. All of the screws for packaging were cross threaded and damaged the clinch nuts and had to be re-tapped. 2 of 4 internal ice maker bolts are cross threaded. These cannot be fixed because the refrigeration lines block them. Half of the enclosure screws that go into clinch nuts were cross threaded and needed to be repaired. If this was made in China or India I could understand but made in the USA and priced at over $, no way. Lastly the water dispense does not work from the fron panel. Either this was a return or Scottsman has big problems.

Thank you for your review, Sean! Our Customer Solutions team has been in touch with you about this ice machine. If you have any further questions, please contact Customer Solutions.

Review by

Michael from Tasty Treats

Posted on 10/10/2021

Rated 5 out of 5 stars
Type:
Push-Button
Capacity:
40 lb.
Style:
Air Cooled

Love this product it’s great to have my ice dispenser I used to have was used and old this new technology this ice machine have make it wort it